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If you are already a RASMAS subscriber and need assistance with logins or other technical issues, you may contact us toll-free at (877) 727-6276, via email at, or through our toll-free fax at (866) 561-2528 for answers to any questions you may have.

Our RASMAS support is available Monday through Friday from 8 a.m. to 8 p.m. Eastern Standard Time (EST).


“RASMAS gives us a comprehensive view of all of the recalls and alerts. This insight is invaluable because it allows us to communicate recall information consistently and accurately to our customers throughout our many hospitals and clinics. The system is very easy to use, very reliable, issues recalls and notices in a timely manner. Our support is excellent! The system works perfectly for our needs!”

Debbie Kersting, Recall/Safety & Emergency Preparedness Coordinator
BJC Healthcare